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Oman Pilgrims e-Registration System
Public Services
Submit a Hajj request
Request to change company
Request to change guardian
Cancel a Hajj request
Issue a certificate of going for Hajj
Check registered companies
Corporate Services
Request an ad space
Request sending ad messages
Validate the certificate of going for Hajj
Apply for a new Hajj Campaign
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Frequently Asked Questions
Frequently Asked Questions
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When does the system open for registering pilgrims from Oman?
From 4th November to 17th November
What types of Hajj are available in the system?
- The types of Hajj that can be chosen include obligatory Hajj for cancer patients, obligatory Hajj, fulfilling a will, deputation on behalf of a disabled person, deputation on behalf of a deceased person, and voluntary Hajj.
What are the requirements for registering an obligatory Hajj request?*
The age should not be less than 18 years.
What are the requirements for registering a Hajj request to fulfill a will
- A formal document containing the will for Hajj must be attached, whether it is a verbal will, an informal written will, or a will written by the deceased before their death.
?What are the requirements for registering a deputation Hajj request on behalf of a deceased person
- The civil number and date of death of the deceased must be provided, and the date of death should not exceed 10 years from the date of registration.
What are the requirements for registering a deputation Hajj request on behalf of a disabled person?
- A medical report in Arabic proving the disability and inability to perform Hajj must be attached, approved by the health institutions affiliated with the Ministry of Health in Oman.
When can a companion be added for the pilgrim?
- A companion can be added in the following cases: - Elderly men (67 years and above) and women (65 years and above) - Mobility disability (proof must be attached) - Visual impairment (proof must be attached)
What communication channels are available for technical support?
To request technical support and inquiries, you can contact the Ministry of Endowments and Religious Affairs hotline (80008008) during official working hours, or submit a report via the system’s reports screen via the link (hajj.om/contact).
How to update data?
- After logging in, go to the profile, enter the ID card expiry date, then save and select the update icon at the bottom of the screen.
Is it required for a woman to register with a mahram (male guardian)?*
- Yes, a mahram is required. If no mahram is available, she can choose to be part of a women's group registered in the system with an obligatory request and has a mahram.
What is the maximum number of females with one mahram
- The maximum number is 4 females directly or indirectly associated with one male.
Can an alternative mahram be chosen if the first mahram withdraws?
- Yes, the system allows choosing an alternative mahram registered in the system.
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